Cyber awareness for energy, utilities and industrial teams
When operational technology meets a careless click, the result is not a helpdesk ticket; it is a production, safety or environmental event. We run separate office and OT tracks, because the risks and the right responses are different.
Teams at Tuas Power Generation and PETRONAS have trained on this curriculum.
Why energy, utilities & industrial get targeted
These are the attack patterns we train against in this sector, drawn from live campaigns rather than textbook examples.
OT incidents with physical consequences
From Colonial Pipeline to Triton, the pattern repeats: IT compromise crosses into operations, or a vendor connection becomes the attack path. Awareness on the plant floor shortens detection from weeks to minutes.
Contractor and vendor pathways
Contractor laptops, USB transfers and remote-access tools are the documented entry points in most industrial incidents. Your risk surface is the sum of your suppliers’ habits.
Phishing the front office
Procurement fraud, spoofed OEM update emails and BEC targeting plant procurement and finance teams remain the highest-volume threat.
Unsafe IT habits in OT spaces
Patching during production, personal devices on plant networks, "just this once" bridges across segmentation: habits training exists to break.
The rules your people operate under
Training is the control every one of these frameworks expects, and our engagement report is the evidence they ask for.
Critical information infrastructure obligations cascade into vendor expectations and staff readiness across the sector.
Cyber events in OT are safety events. Awareness training belongs beside toolbox talks, not just in the IT induction.
Anchor operators increasingly require cyber awareness evidence from their contractors and suppliers before site access or contract renewal.
Workforce and customer data obligations apply across the office side of the business.
What we build for energy, utilities & industrial
Everything in the core Cyber Safety workshop, live cybersecurity incident demonstrations included, plus sector-specific depth:
- Dual-track delivery: an office/IT track and an OT track with its own scenarios
- OT fundamentals for contractors and plant staff: SCADA, PLC and HMI risk in plain language
- Contractor hygiene: USB, laptops, remote access and site Wi-Fi
- Recognising OT anomalies early and responding with Stop, Note, Report, Wait
- BEC and procurement-fraud drills for the front office
- Pre-workshop consultation
- Post-training phishing simulation
- Before-and-after awareness measurement
- Quiz and simulation results for your IT and management team
- Certificate of completion for all participants
Measured results
Net Promoter Score across 56 organisations trained, with trainer clarity rated 4.72/5
PETRONASLarge-scale awareness programme, delivered with AWS reduction in phishing incidents across recurring yearly workshops
Over the years we have seen a 70% reduction in phishing incidents, thanks to the vigilance these yearly workshops build.
Where to start
Industrial groups typically need the full-day dual-track format (an office track and an OT track) or the Enterprise programme, with the OT track for plant and contractor populations. We delivered this dual-track format with AWS for PETRONAS, to an NPS of +69.
Starter Workshop
One-off, up to 100 people
- Live sessions
- Up to 2
- Phishing simulations
- 1
- E-learning
- Not included
- 2-hour virtual (S$2,800) or half-day on site (S$5,400)
- Tailored in a pre-workshop consultation
- Industry case studies from real incidents
- Knowledge quiz, results to IT and management
No annual commitment. Fee credited in full against any annual programme signed within 90 days.
Enterprise
About 800+ staff, multi-entity
- Live sessions
- 8+
- Phishing simulations
- 4+
- E-learning
- Every employee
- Everything in Organisation-wide, scoped to your group
- Department tracks, including OT
- Multi-country delivery across Southeast Asia
- Multilingual e-learning
Energy & OT questions, answered
Is the OT track suitable for non-engineers?
Yes. It is written for contractors, technicians and plant staff, building shared vocabulary first, then attack paths and response. No prior cyber knowledge is assumed.
Can our on-site contractors attend alongside staff?
Yes. Contractors and technicians who work on your sites can join the OT session alongside your own staff, and the scenarios are written for exactly that mixed room. Tell us your expected numbers and we will size the session.
Will the response framework conflict with our safety procedures?
No. The OT module teaches Stop, Note, Report, Wait precisely because pulling cables in a plant can cause harm. We align escalation paths with your existing permit-to-work and HSE procedures in the pre-workshop consultation.
Can sessions run on site, near operations?
Yes. We deliver at plants, terminals and offices island-wide, fit sessions to shift patterns, and need only a room, a screen and Wi-Fi.
Not sure where you stand? Take the free two-minute check: Do I need cyber awareness training for my team?
Other industries
Ready to train your energy & ot team?
Book a 30-minute scoping call. We will map your headcount, sites and regulatory context to the right format and give you a clear quote.